gbajji's Privacy Policy

gbajji is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy. This privacy policy explains how gbajji collects, uses, stores, discloses, and protects your personal information.

This policy applies to the gbajji.cam website and all services associated with it. By using our platform, you are considered to have accepted the terms of this privacy policy. If you object to any part of this policy, please refrain from using our services.

This policy may be updated from time to time. We will notify you through the website of any significant changes. We therefore recommend visiting this page regularly.

gbajji collects the following types of information for the purpose of providing its services. The information collected is used to deliver proper service and ensure the security of your account.

2.1 Information You Provide Directly

During registration and account management, you provide us with the following information:

• Full name and date of birth (for age verification)
• Valid email address and mobile number
• National ID card or passport details (for identity verification)
• Residential address
• Payment information — bKash, Nagad, or Rocket account details
• Login credentials (username and encrypted password)

2.2 Automatically Collected Information

Some information is collected automatically while you use our platform:

• IP address and device information
• Browser type and operating system
• Pages visited, session duration, and activity logs
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity records

gbajji uses collected information only for lawful and specific purposes. Those purposes are described in detail below:

3.1 Service Delivery and Operations

• Creating, verifying, and keeping your account secure
• Processing deposits, withdrawals, and other financial transactions
• Providing bonuses, promotions, and VIP benefits
• Providing customer service and technical support
• Sending important notifications related to your account

3.2 Security and Compliance

• Preventing fraud, money laundering, and unauthorized access
• Verifying user age and identity (minimum age: 21)
• Ensuring compliance with responsible gaming guidelines
• Maintaining records to comply with applicable laws and regulations

3.3 Platform Improvement

• Analyzing and improving the user experience
• Identifying and resolving technical issues
• Conducting analysis to plan new games and services

gbajji does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Trusted Service Providers

We engage certain third-party service providers for payment processing, identity verification, technical support, and similar operations. These partners operate under strict confidentiality agreements and may use your information only for the agreed purposes.

4.2 Legal Obligations

Information may be disclosed to government authorities to comply with court orders, directions from regulatory bodies, or requirements under applicable law. In such cases, we disclose only the minimum information necessary.

4.3 Business Transfers

If gbajji's business operations are merged, acquired, or sold for any reason, user information may form part of that transaction. In such cases, we will notify you in advance.

gbajji uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help improve your user experience.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to analyze website traffic and usage patterns.

5.2 Managing Cookies

You can reject or delete cookies at any time by changing your browser settings. However, disabling cookies may cause some features of our platform to not work correctly, particularly login and session management.

gbajji follows industry-standard technical and administrative measures to protect your personal information. Our security framework includes:

• SSL encryption (SSL/TLS) — all data transmissions are encrypted
• Two-Factor Authentication support
• Password hashing — plain passwords are never stored
• Regular security audits and vulnerability testing
• Restricted staff access — only authorized personnel can view data
• Financial information processed through secure payment gateways
• Automated monitoring for unusual transactions and suspicious activity

While we use the highest technical safeguards, no internet-based system is entirely free from risk. In the event of a data breach, we will notify affected users as quickly as possible in accordance with applicable guidelines.

gbajji retains your personal information for as long as necessary to provide services and meet legal obligations. The key principles governing retention periods are outlined below:

• Active account data: for the full duration the account remains open
• After account closure: for a period determined by legal obligations
• Financial transaction records: for the period required under applicable regulations
• Marketing communication data: until you withdraw your consent

Once the specified retention period ends, your information will be securely deleted or anonymized so that it can no longer be used to identify you.

As a gbajji user, you have the following rights over your own personal information:

8.1 Right of Access

You may request a copy of your personal information held by us at any time. This request can be made via email.

8.2 Right of Rectification

If your information is incorrect or incomplete, let us know — we will correct it as quickly as possible. You can also update some information directly through your account settings.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, this right may be limited where legal obligations or ongoing disputes are involved.

8.4 Right to Opt Out of Marketing Communications

You may opt out of promotional emails or notifications directly at any time. It is not possible to stop essential service-related communications.

gbajji strictly provides services only to individuals aged 21 or older. We do not knowingly collect personal information from any minor.

Age verification is required during the registration process. If we become aware for any reason that we have unknowingly collected information from a minor, we will immediately close that account and delete the associated data.

Parents may wish to consider using appropriate parental control software to keep minors away from gaming.

gbajji reserves the right to update this privacy policy as needed. Changes may include:

• Revisions to data collection practices when new services or features are introduced
• Updates to stay aligned with legal or regulatory changes
• Revisions to the policy to improve security measures
• Clarifications based on user feedback

For significant changes, we will display a notice on the website and notify you at your registered email address. Continuing to use the platform after a change is made will be considered acceptance of the updated policy.

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support in Bengali available on the website
• Response Time: Generally within 72 hours on business days

We take every request seriously and aim to provide a resolution within the specified timeframe. Identity verification may be required for data access or deletion requests.